Question 1

Can we trust people visiting for sofa pickup?

Accepted Answer

Pickup workers are background verified. Each personnel are checked with their skill, behaviour and quality and also given professional training and grooming.

Question 2

Do we have to pay any advance amount during the sofa pickup?

Accepted Answer

The customer has to pay 50% of the total amount in advance at the time of pickup and the rest of the total amount before the delivery.

Question 3

How can I make payment for the services availed?

Accepted Answer

You can pay through cash, card, net banking or Online mobile transfer.

Question 4

How do I get to know the status of my sofa repair, upholstery or polishing work?

Accepted Answer

Call or Whatsapp on customer support number to know the work status.

Question 5

What do I do in case my sofa got damaged on delivery?

Accepted Answer

You can reach on customer care number and quality team will get back to you with a suitable resolution within 2 to 3 days of placing the complaint.

Question 6

Whom to contact for sofa repair, upholstery & polishing service?

Accepted Answer

You can reach sofa repair experts by Form Sign up in website any time and also call or Whatsapp to the number provided.

Question 7

Can I book order on behalf of my friend or other?

Accepted Answer

Yes, you can sign up on behalf. Mention the Name, contact details and message of whom the booking is placed.

Question 8

Is it safe to make an online payment?

Accepted Answer

Absolutely yes, Payments made by customers are with the trusted payment gateways. Hence it is 100% safe to make an online payment.

Question 9

Is there any warranty on sofa services?

Accepted Answer

There is 6 months of warranty on the services but its defect should be natural, for more information get in touch with customer support.

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Sofa Upholstery

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